The Most Common Xbox Series S Problems and How to Fix Them

The Xbox Series S doesn’t have too many points, however the commonest Xbox Series S issues could make it really feel that means. From Quick Resume titles crashing to spotty Wi-Fi connectivity, we compiled an inventory of frequent Xbox Series S bugs, malfunctions, and issues, in addition to options for all of them.

Before diving in, be sure that to carry out a tough reset in your console by holding down the Xbox button on the entrance for a number of seconds. Then, unplug your energy cable, wait 10 seconds, and plug it again in. A tough reset will clear up nearly all of smaller points, so it’s at all times an important first troubleshooting step.

Get in contact with Microsoft

Microsoft affords a number of help routes, so if you happen to don’t discover a resolution on this information, be sure that to attain out. you’ll be able to contact Microsoft utilizing the choices beneath.

Most Common Xbox Series S Problems

Bug: Quick Resume video games crash or freeze

yakuza like a dragon 2
Yakuza: Like a Dragon was certainly one of many Quick Resume video games that had points at launch. Microsoft

The Quick Resume function permits you to rapidly change between supported titles with out dropping progress. This function has been one of the vital problematic for the Xbox Series S since launch, with many Quick Resume titles crashing instantly or freezing (generally locking up your complete system).

Potential resolution

Microsoft disabled Quick Resume on the titles that had been inflicting issues, solely to re-enable it shortly after. Most video games ought to work with Quick Resume now, however it’s potential that you’ll nonetheless encounter a misbehaving recreation. If you do, attain out to Microsoft with the sport you’re having points with. That received’t repair your downside instantly, however it should assist Microsoft pin down all the video games inflicting issues.

If the sport is crashing, open the menu by urgent the Xbox button and scroll down to the crashed recreation. Press the Menu button, then scroll down and choose Quit. If the issue continues, we suggest totally closing the sport by following this course of every time you give up.

At launch, some video games would totally lock up the console. Most of these issues have been mounted, however it’s potential you’ll nonetheless encounter a rogue subject. You can unlock your system with a tough reset by following these steps:

  • Hold down the Power button in your console for a number of seconds till the sunshine goes out.
  • Unplug the ability cable for 10 seconds and plug it again in.
  • Press the Power button once more.

Keep in thoughts that you simply’ll lose any unsaved progress with each of those fixes. If you carried out a tough reset, you must see a boot display earlier than going to the house display. If your console instantly launches to the house display, strive the arduous reset once more.

Bug: Xbox 360 video games crashing

The Xbox Series S is suitable with an extended checklist of Xbox 360 titles, however a few of them may cause issues. When you launch an Xbox 360 recreation, it’s potential that the sport will instantly return you to the house display with out an error code or crash notification.

Potential resolution

You want to clear your native Xbox 360 storage to clear up this subject. Your Xbox 360 saves are mechanically saved in Xbox Live, so you’ll be able to clear your native storage with out dropping any progress. If you’re frightened, you’ll be able to offload your saves to exterior storage. Once your saves are secured, totally give up the Xbox 360 recreation inflicting points and comply with these steps:

  • Open the menu and choose Settings. 
  • Select System, then Storage. 
  • Select Clear Local Xbox 360 Storage. 

Bug: HDMI-CEC not working

HDMI-CEC options on Xbox Series X

HDMI-CEC permits your Xbox Series S to management different HDMI gadgets. For most, meaning your Xbox Series S will mechanically flip in your TV. After a system replace, you could discover that HDMI-CEC isn’t working, even in case you have the function turned on within the settings.

Potential resolution

A bug can disable HDMI-CEC after a system replace, even when the settings present that it’s turned on. To clear up this subject, you simply want to toggle HDMI-CEC off and again on once more. Follow these steps to entry the setting:

  • Open the menu and choose Settings. 
  • Go to General and choose Power Mode & Startup.
  • Select TV & AV Power Options. 
  • Toggle HDMI-CEC to Off, then toggle it to On once more.

Bug: Can’t join to Wi-Fi

Without a disc drive, the Xbox Series S wants an web connection to be helpful. There are a number of points pertaining to Wi-Fi, however our options apply to any of them with the next error messages:

  • “Can’t connect to your wireless network”
  • “Your security protocol won’t work”
  • “There’s a problem with network quality”

Potential resolution

With any Wi-Fi error, examine your web reference to different gadgets to be sure you’re not experiencing an outage. After that, confirm you’re linked to the appropriate community by opening the menu and following Profile & System > Settings > General > Network Settings. Finally, carry out a tough reset in your Xbox Series S and wi-fi router.

If you’re nonetheless encountering points, there are a couple of further steps you’ll be able to take. Certain wi-fi third-party headsets could trigger interference with the Wi-Fi community, so disconnect any headsets to see if that solves your downside. Other gadgets may cause interference, too. Move your console and router shut to one another to see if that helps. You also can plug your Xbox Series S instantly into the router quite than counting on Wi-Fi.

The a number of steps above will clear up the overwhelming majority of Wi-Fi points on Xbox Series S. If you’re nonetheless having issues, comply with Microsoft’s in-depth troubleshooting information.

Malfunction: Can’t modify headset recreation audio/chat quantity

xbox series x capture button

Some headset adapters received’t work with the Xbox Series S controller. If you’ve an adapter that plugs into your controller that enables you to modify recreation audio and voice chat, however you’ll be able to’t change these settings, this subject applies to you. If you’re having points with a wi-fi headset, we suggest reaching out to the headset producer for help.

Potential resolution

Microsoft doesn’t have an official resolution for this subject but. You can management your voice chat and recreation quantity by means of the Xbox, although. Open the information by urgent the Xbox button and discover the Audio tab. After choosing it, you’ll see a couple of sliders for adjusting recreation audio, voice chat, and total headset quantity.

If you need to use the adapter, Microsoft recommends utilizing an Xbox One controller. The Xbox Series S is suitable with all Xbox One controllers, so you should utilize an older gamepad along with your headset adapter.

Malfunction: Xbox Media Remote controlling a number of consoles

The Xbox Media Remote works with the Xbox One and Xbox Series S, and it should mechanically try to management all consoles inside vary. That contains energy choices, so your Xbox Media Remote could flip in your audio setup if you flip off your console. This is the commonest subject, however you could expertise comparable issues with different gadgets that the Xbox Series S can management.

Potential resolution

Regardless of your particular subject, you want to disable gadget management in your console. Follow these steps:

  • Open the information and choose Settings. 
  • Go to General and choose Power Mode & Startup. 
  • Select TV & AV Power Options. 
  • Disable all instructions that your console sends to different gadgets.

If you don’t have a second console and you’re nonetheless experiencing this subject, it’s potential that your console and different gadgets are out of sync. Follow the steps above, then re-enable all the things to see if that solves your downside. If not, attain out to Microsoft for extra help.

Problem: Low space for storing

manage storage devices menu on xbox series x

The Xbox Series S ships with a 512GB arduous drive, however after the working system and different system software program, gamers are solely left with solely 364GB of usable area. That’s remarkably little for an all-digital console. Players will discover themselves operating out of space for storing with only a few AAA titles, not to point out multiplayer staples like Call of Duty: Warzone and Apex Legends. 

Potential resolution

The resolution to low storage is extra storage, and you’ve a few choices with the Xbox Series S. You can plug in any USB 3.1 exterior arduous drive into one of many USB ports to instantly develop your storage. You can play Xbox One, Xbox 360, and authentic Xbox video games from an exterior arduous drive. You can’t play Xbox Series S video games from an exterior arduous drive, however you’ll be able to retailer them there. If you need to come again to a recreation however don’t need to uninstall it, switch the sport to exterior storage.

For Xbox Series S video games, you want the Seagate Storage Expansion Card. It offers you 1TB of further storage, utilizing the identical ultra-fast design of the interior arduous drive.

Problem: Can’t join to Xbox community

The Xbox community, previously Xbox Live, isn’t good. You could encounter points connecting to multiplayer lobbies, enjoying video games that require an web connection, or utilizing apps like Netflix.

Potential resolution

There are a number of potential options for Xbox community points, so be sure that to learn our full information to Xbox Live issues and how to clear up them. First, be sure that the Xbox community isn’t down by going to the Xbox server standing web page. You also can examine the Xbox Support Twitter for any breaking outages. Xbox usually retweets server info for in style multiplayer video games, too.

Check different multiplayer video games or apps and see in the event that they work. If they do, the difficulty is probably going with the sport, not the Xbox community. Similarly, examine different gadgets in your community to see if they will join to the web. If they will’t, carry out a tough reset in your console and router and strive once more.

Otherwise, refer to the information linked above for a full checklist of options.


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